about spargo salon & spa
spa services/facials policy
Spargo Salon & Spa requests that all customers arrive 15 minutes prior to any spa service or facial to fill out appropriate paperwork.
All bridal parties and group appointments are booked on a first come first serve basis. In addition to our policy, we only open our books six months in advance.
We ask that a 24 hour notice be provided when cancelling appointments. If an appointment is not cancelled within a 24 hour notice a credit card will be required to be kept on file to reschedule. If a second appointment is not properly cancelled the card on file will be charged at 50% of the service. If a third or any following appointments are not properly cancelled, the card on file will be charged 100% of the service. Our service providers are commissioned employees, their time—as is yours—is very valuable. No show and last minute cancelled appointments represent lost wages as well as potential other clients that could have been served.
If you are running late, a phone call is always appreciated. We recommend arriving 10-15 min prior to your appointment time. All services will end at the scheduled time so that the next guest will not be delayed. Any guest arriving 15 minutes late or more may be asked to reschedule.
The Spa is a place of peaceful and soothing surroundings. Spargo encourages our clients to step away from the hectic pace of today’s modern life. Therefore, children under the age of ten are not allowed into the spa/treatment rooms, this is to ensure the quality of services provided. Children under the age of thirteen are not permitted to spa services. Persons under the age of eighteen are required a parental/guardian consent form. Thank you for your cooperation.